Cancellation
Advance Purchase Rate or Promotion Rate: The bookings cannot be amended or modified and no refunds are available.
Best Available Rate: Any booking made with Best Available Rate option will apply the following cancellation policy unless otherwise confirmed by Emeraude Classic Cruises in writing.
Cancellation, amendment must be made in writing with following terms & conditions.
Days to cruising date | Cancellation Charged |
10 days & more | 30% |
10 to 05 days | 50% |
No show to 05 days | 100% |
Payment Terms & Conditions
– Payments may be made by cash, bank transfer, credit card or onepay (without surcharge).
– Full payment 20 days prior to sailing date or bookings will be released
Currency
All cruises, visa, land tours and hotel prices and charges are quoted in VND. Price in US$ is for reference only, as the actual price will be based on the exchange rate from VND to USD on payment date.
Insurance
On board insurance covers basic accidents on the vessel only, as required by Vietnamese law. We strongly recommend all passengers purchase their own appropriate insurance before departing for Vietnam and before your trip on Emeraude Cruises.